MB SD Connect C4 no access authorization code solution

Problem:

One of the customer has run Mercedes MB SD Connect C4 diagnostic system with star diagnostic 2015.12V DAS Xentry on Lenovo T410 with Virtual Machine. But when he tried to install the software,the system prompt an error message "No Access authorization code! You must contact the User Help Desk.", error screen shots taken as below:

Possible reason:

MB SD C4 star diagnostic software has not been activated. 

Solution:

Please follow our activation pdf guide to find your activation ID and send the ID to obd365.com customer service. Our technician will send back the activation code to help you activate the software. 

MB SD Connect Compact 4 software activation steps

If you had ordered the MB SD C4+Dell D630 software, software are pre-installed and ready to use.