3.25.2020

MB SD C4 “00” Icon and Initialization Failed Solution

Problem:
I got the MB SD C4 Xentry and EVG7 tablet full kit.   EVG7 displays “00” icon on Toolbar.  Also failed to configure SD C4 main unit.  How can i fix it?
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Xentry Software displays error:
Initialization of diagnosis multiplexer failed
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Obdii365.com engineer working solution:
Run an sd connect c4 firmware update:
Go to C:\Program Files\Mercedes-Benz\SDConnect Toolkit, change update_automaticxupdate_manualx and update_specicalx 3 files to update_automaticupdate_manual and update_specical (delete the x letter).
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Go to C:\Program Files\Softing\Diagnostic Tool Set 8\8.03\Interfaces\DCDI_DPduApi\eCOM_Toolkit, change update_automaticxupdate_manualxand update_specicalx files to update_automaticupdate_manual and update_specical (delete the x letter)
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Restart computer update change the files’ name.
Install 6 AA batteries to SD C4/SD C5 main unit  (* SD C4 Item No. SP100-E does not require battery installation)
Connect OBD main cable with vehicle with 12V adapter.
Right click on lower right corner of the computer and select Administrator, then choose Software Update
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Update 01_Bootimage_2_3.zip02_CSD_2_10.zip and 03_PmPic29_Cpld13.zip three files one by one until succeed.
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Note: The update process can be applied to SD Connect C5 clone as well.


Feedback:
Thank you. Now the SD Connect C4 is working.

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