7.13.2016

MB SD C4 HTT-WIN failed to communicate solution

It is a long story...
I recently got a MB SD Connect C4 clone (a low quality one by its looks)
The multiplexer I got shipped with the following firmware:
OS: 2.2.2
CSD: 2.03
sd-connect-c4-OS-2.2-CSD-2.03
When I tried to use the mux on this firmware in 03.2014 XENTRY, I was not able to connect to the car and kept getting errors. So I watched webmaster's SD connect videos and renamed the 3 update folders in C:\Program Files\SDconnect Toolkit and it worked! XENTRY was working well.
The problem was when I was unable to get HHT-WIN to work. After reading around on forums, I saw this post (post #5)
- and realized that renaming the update folders may be the cause of HHTWIN not working.
A this point, I thought of using webmaster's method to update the mux and rename back the update folders to original name.
Before updating the mux, I wanted to rename back the update folders to original and open HHTWIN through DAS standalone and test if it works - (this is because I thought that only XENTRY would attempt to install updates to the mux (which might not be safe as using webmasters method to update is safest)
So I renamed back the update folders to original names and restarted the PC and mux. I opened HHTWin through DAS standalone and surprise surprise, it updated the mux after opening HHTWin:
HHTWin-update
The update happened even though I had not inserted any batteries in the SD connect! After the update, the mux rebooted and HHTWin was working perfect!

For sd connect c4 firmware update, i referred to:

This is the firmware the mux is on now:
sd-connect-c4-OS-2.3-CSD-2.11
I tested it with XENTRY without renaming the update folders and it works well - no more errors. So here i suggest you to but SD connect c4 from a reputable site like mbstartool.com, they sells sd c4 with OS: 2.3 and CSD: 2.11.2 of high quality, but for HHTWin, it must be with software before 2015.12 version or even earlier.
Now I seem to recall this may be how my HQ multiplexer got updated to latest firmware (by using HHTWin in 3.2014 XENTRY), although at that time I did not know about MB SD C4 firmware, so I may not have noticed.

MB Star Diagnosis 2016 Black Friday Promotion

Good news for you all!!! Mbstarshop.com is currently rolling out a promotion for the upcoming 2016 Black Friday in July.
mbstarshop-promotion

Top Selling Deals:
Item No.ProductOriginal pricePromotion priceSaved
PP03
SD Connect C4 full package:
$719$689Saved $30
PP02
SD Connect C4 full package:
$689$645Saved $44
SP100-D
(with cables and HDD software)
$539$499Saved $40
SP100-DZ
SD Connect C4 main unit
(without cable and software)
$399$349Saved $50
SP45-B2016.3 Super mb star c3 (original)$619$579Saved $40
SP45-F2015.12 Mb star c3 pro$359$329Saved $30
SP255MB SD Connect C5 STAR C5$469$449Saved $20
SS162-D12
(Dell D630 HDD or external format )
$109$89Saved $20
SS186-D5/S5
(Dell D630 HDD for Win7/Win8)
$109$99Saved $10
Valid: Jul. 13rd, 2016 - Jul. 23rd, 2016

Mbstarshop.com is a professional and authorized online distributor (ranked No.1 in Google Search), featuring in Mercedes-Benz diagnostic tools for D.I.Yers as well as the professional. Most Mercedes Benz vehicles (Car, Bus, Truck, Sprint, Smart) including 1989 up to now can be diagnosed or programming online/ offline using MB Star C3, Mb sd connect c4, Mb star compact c4,Super Mb Star, Mb Star C3/C4 DAS/Xentry software and so on...
MB STAR shop not only supplies the best-quality products but also good service and tech support via various contact methods: live chat, Email, Skype and yahoo messenger.

Wish you a happy shopping at mbstartool.com.

7.12.2016

Initialization of the EPC Database Has Failed Solution

Here is the customer solution to MB Star diagnosis EPC.net software "initialization of the epc database has failed" error.


Problem:
Does anyone know how to resolve the following error: "initialization of the epc database has failed" ?


for EPC 2.2016 (downloaded database)
running on windows 7 ultimate x64

i do everything but all solutions in vain
- downgrade Java version
- kill TBmux32.exe process when i installing ewa
- turn off UAC
-run admin tool "as administrator
Initialization of the EPC Database Has Failed
valid keys are provided, but regarding permissions as workshop i dont know this point
epc-error-1
epc-error-2
epc-error-3
I uninstall EWA completely, remove it from windows registry, delete DB folder, restart PC, start installing everything from scratch.. still the same error msg!

I spent some time in investigating the solution and finally solved the problem with the guidance of MB owner.

Solution:
Look what I did but don't follow yet:
1. Stopped all EPC/WIS/Core/Application services.
2. Renamed E:\db folder to E:\db1
3. I used CleanEWAInstallation.vbs located in the installation DVD\ewa\tools
4. Rebooted.
5. Manually deleted the ewa folder from its installed location (C:\Program Files (x86) in your case).
6. Manually deleted all ewa keys from the registry (It would take less than 10 minutes).
7. Renamed E:\db1 folder back to E:\db. As you see I did NOT delete E:\db folder as it only should be deleted if you are sure that you have corrupted EPC/WIS databases, otherwise it will waste your time copying the ROM files again.
8. Uninstalled Daemon Tool
9. Rebooted
10. Installed Alcohol 120%. (May ask to reboot before completing the installation).
11. Mounted EPC 02.2016 B1 DVD.
12. Installed ewa in C:\Program Files not in C:\Programme as installed before.
13. Added EPC/WIS keys.
14. Installed EPC database. (It will only take seconds as all files already there in the E:\db folder).
15. Tested EPC and working.
16. Installed WIS database. (It will also take only seconds as all files already there in the E:\db folder). It might ask for the EPC b1, use EPC 06.2016 B1 update DVD.
17. Tested WIS and working.
18. Update EPC and WIS to version 06.2016.


To your case I suggest that you follow my instructions except step 6 where registry keys are manually deleted. This could cause your operating system to malfunction if you are not sure what you are doing.
Also make sure that you use different ewa folder for installation. I suggest c:\ewa

Result:
It WORKS !!!! yes really works.

Working like a charm !

7.06.2016

DAS Xentry working but WIS not installed solution

I have the problem with WIS standalone installation
Version: DAS 012012, MB Star C4
LanID: 080002AF5490
1) Keys; checked and used 2 different keys, they are all - saved successfully
2) WIS is 012012
3) Modifyed d2ksetup.ini
4) Running sdswitch.exe
trying to install on "clean" system, Xentry DAS is working, but WIS (surprisingly) I cannot install.

Solution found!
Problem only in permission on folder e:\wis
You need to do:
1) Right click on folder WIS disc E:
2) Select "Sharing and Security" menu
3) Click on Security tab
4) Select "Users" in "Group or user names:" list
5) in list "Permission for Users" check "Full control"
6) Press OK
and you done!

WIS installation reference:

Easiest way to avoid installation problem:
To buy Mercedes software HDD or SSD from  from http://www.mbstartool.com/wholesale/mb-star-software/
- all software pre-installed on the disk before delivery

http://blog.mbstartool.com/2016/07/07/xentry-das-working-but-wis-not-installed/

7.05.2016

MB Star DAS Xentry Macbook Air VMware Image

I have been struggling using my trusty old HP laptop to run DAS. It is super slow because it runs a virtual machine of MB Star SD Connect C4 diagnostic DAS Xentry... it would take 5 minutes or more just to boot the virtual machine! I have tried a couple of times to migrate to a new laptop but the newer ones don't have serial. I have tried several USB to serial adapters but the only one that works is the FTDI. I then fought with a couple of settings to get it to work. I thought I would do some screenshots and mini-tutorial on how to make this work. I am using a Macbook Air, but some of the instructions apply to windows machines.


1. Install the FTDI driver Latest drivers here: http://www.ftdichip.com/Drivers/VCP.htm
2. Install VMWARE - Mine was VMWARE Fusion
3. Open Virtual Machine file. I recommend copying it to your local drive if you have space. It is about 65GB.
das-xentry-on-vmware-1

4. Start the Virtual Machine
5. Plug in the FTDI cable and you will see the screen below:

das-xentry-on-vmware-2

6. Select connect to Windows. You may need to install the drivers in Windows. Mine installed automatically without installing drivers on the virtual machine.

7. In the virtual machine select control panel -> system as shown below:

das-xentry-macbook-vm-3

8. Go to Ports (Com & LPT) and select communications ports and disable all active serial ports.
set-com-port

9. Select the USB com port. Go to advanced and set the port to port 2.

das-xentry-on-vmware-4

Special thanks to turbo97se who provided the VMware Images.

7.04.2016

How to run MB Star XENTRY DAS on Macbook Air

This is a user experience of running the entire suite of Mercedes-Benz sd connect c4 software XENTRY / DAS on a Macbook air.

“I have an unused Airbook from 2010 running snow leopard as op sys and equipped as usual with a 112 GB solid state disc, a WIFI and one USB port to the external world. Of course, it is based on the Intel platform.As I love these light and beautifully designed machines, I was thinking about using it for something else then letting it accumulate dust in a drawer. DAS/Xentry came to mind and I spent a weekend to get it up and running.

I needed three attempts:
First attempt: Update of the machine to the new mountain lion op sys. Then I ran Bootcamp to partition the disc into 40Gb for the Mac and approx. 70 Gb for Windows. I used Refit to get a comfortable dual boot manager. During installation I realised that the newest version of Bootcamp (part of mountain lion) only supports Win7 and upwards. Thus I continued with Win7 and as the effort to get Xentry running under Win7 was too big and I progressed too slowly, I experimented with Win7 and VMWare running Xentry in a virtual XP machine. This turned out to be too slow for my taste but it is probably a reasonable option for a more powerful Mcbook Pro. Someone in the forum has a similar thing with Xentry/DAS 11/2012 but on win xp thru Parallels desktop on my Macbook Pro and had same error HHTwin.ini but carried on. Then successfully installing WIS 11/2012 and EPC 8/2012 without any problems. And it’s said that his DAS worked well with mercedes w202 cdi220 by SD connect c4 (lan connection).
Second attempt: I loaded the older snow leopard as op sys because its Bootcamp version supports Win XP. I made a dual boot with XP, using Refit again, and started to install DAS/Xentry. I encountered limitations by the single USB port and worked around with an external USB-Hub to have an external DVD drive, a dual button mouse (more comfortable to use under XP than the trackpad) and a USB stick connected at the same time. Problem here was that the USB port was somehow overloaded and hung up twice. I abandoned this as well and applied the big gun.
Third attempt: I went for a XP-only installation, applied the special Mac drivers after the first boot into XP and installed DAS/Xentry 11.2012 (the only offline scn coding/programming version without issues) according to the SKdrasher script but with some modifications.

Like in my PC installations I skipped his step 6 (VBoxService installation). On a PC, I always get two error messages while installing the first of the two DVD's. The first one (no .....getspdir file or similar text) I ignore and a bit later another error would come up saying '...cannot create .../../HHTwin.ini file'. Before acknowledging this error I create a HHTWin dir at the location given in the error message and then I 'yes' to continue the installation. Maybe this is known to experts, I figured it out by coincidence. Without creating the HHTWin, the installation process automatically installs Xentry as well. Creating the subdir, the installation follows exactly the skdrasher script and needs the extra step for Xentry installation.

Now I have a very stylish and compact machine when I work around my cars. Next weekend I will install EPC (electronic parts catalogue) and SD media.”

7.03.2016

How to print Mercedes WIS as print PDF

How much do you know about Mercedes WIS (workshop information system) print function? All useful tips are offered here by experienced users. To print Mercedes WIS, that is:
When the Print window pops up, check print to file, name the file, then you can copy and paste the file from the VM to the native system. If that doesn’t work you can create a shared folder (between the VM and host system) and print to it. Hope some of this helps

Where to get WIS software?
Get MB STAR C3, SD connect c4 software from a credible web, like mbsartool.com.
Note that many free WIS usually will expire in the near future or not full info there.

Is there any way I can download the docs and save them in soft form?
Go to print them and then change it from your printer to PDF printer in the menu.

What is Print function?
The “Print Functions” submenu enables a direct selection of the area of the document to be printed.
“Print Functions” window when printing out a wiring diagram
wis-print-window-1
i . All information can be printed.
. A page break generally follows before or after a picture or on a table line.
. The number of screen pages is not identical to the number of pages printed.

“Print Functions” window when printing out a wiring diagram:
Whole document – Prints the document from the first page to the last.
Screen – Prints the mask which can be seen on the screen.
Pages – Activates the “fm”, “to” input boxes.
Scale in % – For entering a scale in %.
Example: If you wish to print out four pages with a scale of 100 %, the printout can be reduced
to two pages if scaled to 50 %. The wiring diagram is then correspondingly smaller on the printout.
On the other hand, a very small wiring diagram can be shown three times larger on the printout
with a scale of 300 %.
i This function is only offered for printing out wiring diagrams.
Fit To Page – The wiring diagram is scaled in such a way that the entire wiring diagram is printed out on one
page.
i This function is only offered for printing out wiring diagrams.
fm, to – For entering specific page numbers.
Cover page – Prints in addition a cover page with the information: Name, user, document number, document title and validation.
i With wiring diagrams, the legend for the wiring diagram is also printed.
Print – Opens the print option window.
Continue – Closes the “Print Functions” window.

What is needed to print directly from WIS as well as print pdfs?
Print via Cute PDF
Windows 7 with standard printer drivers. An example pdf is attached.

How do you print?
Click the little printer sign and then a box opens and you choose parts list or picture, then either print onto paper or as a PDF.

How to setup a portrait or landscape format when print?
After calling the Print Functions using “Document Functions/Print”, a default Print option window is opened as well. This is to be used mainly for setting a portrait or landscape format.
The following settings are possible:
. Printer
. Paper size
. Page format
. etc.
The printer driver “HP5SIMX” has been used as an example.
The Print option window may look different depending on the printer driver being used.
An overview of the most important functions:
i It is assumed you have basic knowledge of Windows. The full functions of the Print option window can be found in the usual manuals.
wis-print-window-2
1 Print range – The setting “All” is always active and cannot be changed.
i Restriction to specific pages is set in the “Print Functions” WIS mask and has a limited function
at the present time.
2 Properties – Calls the properties for the printer selected.
3 Alignment – For setting the paper format desired (portrait or landscape).

i . If individual characters are not printed out as shown on the screen, make sure in the printer properties that True Type fonts have been loaded in the printer as soft font.
. If the entire page is not printed, we recommend you reduce the graphics resolution until the whole page is printed
correctly.
. You must make sure that there are sufficient system resources available for the document and screen print. A graphics printout with a higher resolution may produce better quality pictures but may also lead to system errors
if there are not enough system resources.
. Please make sure of the following when setting a higher resolution:
— The printer has sufficient main memory.
— Workstation/Server have sufficient disk memory for temporary external files.
— The workstation has sufficient main memory/virtual memory to be able to perform the graphics editing.

What should you pay attention to?
Keep in mind the virtual PC has a control panel, just like the original OS, where you select the default printer. Just pick PDF as the default, and you will produce legible PDF’s whereever you want to save them. Screenshot below of the print dialogue within virtual Windows XP plus attached PDF produced in this manner. My print dialog shows six printer choices, your mileage may vary…
print-WIS
Whenever I try to create or print files some symbols don’t get converted right or when I try to print directly from wis, some symbols don’t get printed right. How to fix it?A quick guess would be that you have a limited number of fonts installed on your computer or a skewed font substitution table.

Microsoft KB article on font substitution
Adobe article on font substitution
Microsoft makes a library of common web fonts available.

You might also want to check that your local printer is properly configured and has the latest driver.